Frequently Asked Questions

To help make your podiatric experience more enjoyable.  The Queensland Podiatry Group have provided answers to a number of frequently asked questions below:

What is the difference between a podiatrist and a chiropodist?

In Australia, the term ‘Chiropodist’ was retired in 1977.  Chiropodists predominately dealt with general treatments such as nail and callous care, whereas Podiatrists now are able to diagnose and manage many different conditions.

What training or qualifications do the podiatrists at The Queensland Podiatry Group have?

Each of the podiatrist’s has completed their 4 year University Degree in Health Science – Podiatry. They also fulfil there continued education requirement each year to maintain their accreditation and registration requirement.

Do I need a referral from my GP to see a Podiatrist?

It is not necessary to acquire GP referral.  Only those who are associated with the Department of Veterans Affairs or those needing an Enhanced Primary Care (EPC) plan need to obtain a referral.

How long does an appointment take?

Appointments usually take up to 30 minutes for general consultations.  However if needing additional services such as a biomechanical assessment or surgery, this duration can vary.

Will I be covered under Medicare?

Patients will have to pay and get the rebate from Medicare.


Can you claim podiatry on a private health fund?

If your private health fund covers Podiatry and its services, you will be able to claim on your consultations.  The Queensland Podiatry Group has HICAPS facilities at all locations so on-the-spot claims are processed.

What do I need to bring to an appointment?

This depends on the purpose of your appointment.  For general foot care the main item of importance is you and your feet.  However if you are looking for footwear advice or treatment on a specific injury, you may need to bring items such as your regular footwear, sporting footwear (such as football boots), or even previous orthotics.

What are foot orthotics?

A foot orthotic device is regarded as anything which changes the biomechanics of your foot and lower limb.  This is achieved by placing a device into your footwear to change/modify forces at specific areas to improve gait efficiency and function.  At The Queensland Podiatry Group we prescribe pre-fabricated devices (semi-custom) as well as fully-custom devices which align to the contours of your feet for the necessary comfort and support.  we manufacture orthotics using different materials and densities to provide each and every patient with the best possible device for for their feet.


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Get in Touch

(07) 3288 3211


Reception Hours

Monday – Friday 9am – 5pm